Privacy policy
Ranchera Familia Privacy Policy
This Privacy Policy explains how Ranchera Familia (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit, use, or make a purchase from rancherafamilia.com (the “Site”).
By accessing the Site or purchasing from us, you agree to the terms described below.
1. Personal Information We Collect
A) Device Information
When you visit the Site, we automatically collect information about your device, including:
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IP address
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Browser type
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Time zone
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Cookies stored on your device
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Pages viewed
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How you interact with the Site
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Referring websites or search terms
We use technologies such as:
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Cookies
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Log files
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Web beacons, tags, and pixels
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Shopify’s built-in analytics
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Google Analytics (if enabled)
This helps us improve our Site, screen for risk and fraud, and understand how visitors use our store.
B) Order Information
When you make or attempt to make a purchase, we collect:
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Name
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Billing address
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Shipping address
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Payment information (processed securely via our payment processor; we do not store full card numbers)
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Email address
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Phone number
We use this to:
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Process and fulfill your orders
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Communicate about orders, shipping, and support
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Screen for potential fraud
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Maintain records for legal and accounting purposes
“Personal Information” in this Policy includes both Device Information and Order Information.
2. How We Use Your Personal Information
We use your information to:
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Operate and improve the Site
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Process payments and arrange shipping
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Provide invoices, order confirmations, and updates
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Communicate with you about orders, support, or changes to our policies
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Screen for fraud and security risks
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Provide marketing or product information in line with your communication preferences
3. Sharing Your Personal Information
We may share your Personal Information with trusted third parties to help us operate our business:
Shopify
Our store is hosted by Shopify. Learn how Shopify uses your data:
https://www.shopify.com/legal/privacy
Google Analytics (if enabled)
Used to understand how customers use the Site:
https://www.google.com/policies/privacy/
Opt-out: https://tools.google.com/dlpage/gaoptout
Legal & Compliance
We may also share information to:
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Comply with applicable laws or regulations
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Respond to lawful requests (subpoena, court order, etc.)
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Protect our rights, safety, or property
We do not sell your personal information.
4. Targeted Advertising
We may use your information to deliver relevant ads through services like:
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Facebook/Instagram
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Google
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Other advertising platforms
You can opt out of targeted ads here:
5. Do Not Track
We do not alter our data collection practices when we see a Do Not Track signal from your browser.
6. Your Rights (Including EU/EEA)
If you are in the European Economic Area (EEA) or a similar jurisdiction, you may have rights to:
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Access your personal data
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Request corrections or updates
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Request deletion, restriction, or portability
To exercise these rights, email us at rancherafamilia@gmail.com.
Your data may be transferred and stored outside your country, including in the United States.
7. Data Retention
We keep Order Information for our records as long as necessary for:
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Fulfilling orders
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Legal and tax purposes
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Business operations
You may request deletion, subject to legal obligations that may require us to retain some data.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “effective” date if applicable.
9. Minors
This Site is not intended for individuals under the age of 21.
By using the Site, you confirm that you meet the legal age requirement for hemp-related purchases in your jurisdiction.
10. Contact Us
For questions about this Privacy Policy, your personal information, or to make a request:
(We do not publicly list our physical address for security and privacy reasons.)